Delegation of Authority Matrix Validator
Approval group

Revenue

The lines that give value away or extend it: price changes, discounts, credit notes, refunds and customer credit limits.

The approval families

5
Family and a line that matches itMarkedClauses
Price and price list changesPrice list changes: Sales DirectorISO/IEC 27001 5.3 · COSO P10
Discounts and rebatesPricing discount above 20%: Sales DirectorISO/IEC 27001 5.3 · COSO P10
Credit notesCredit notes up to 10,000: Customer Service ManagerISO/IEC 27001 5.3 · COSO P10
Customer refundsCustomer refunds up to 5,000: Customer Service Agent (automation may execute)ISO/IEC 27001 5.3 · COSO P10
Customer credit limitsCustomer credit limits up to 250,000: Credit ManagerISO/IEC 27001 5.3 · COSO P10